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  • Workshops and Ongoing Coaching

    Workshops get you there. Coaching keeps you thriving.

Maximize performance

Whether a team is formally assigned a project or organically formed to tackle an issue, it's not easy for them to know where to begin, where to go next, and how to get to the right solutions. Each member brings their strengths and habits, the ones they've relied on for a long time. However, they often need to adjust in order to align with their new team and unique goals in their new role. We are experienced guides that help teams navigate the rough roads of collaborating around purpose while arriving at their destination efficiently.

Identify the right priorities

What to prioritize? What are the best directions? How does everyone get a say and feel comfortable speaking up? We help install processes and systems that increase participation while galvanizing your teams. Buy-in is one of our core tenants. While this takes time and skillful negotiation, the results are impeccable.

Reengage teams to create better products

Wrong products come from dysfunctional teams. Those teams are rooted in disgruntled and disengaged employees, which impacts your organization's bottom line. Don't let talented staff walk out the proverbial and literal door. We help uncover root issues at the individual, team, company, and product levels. We then help bring healing and renewed commitments to a carefully crafted and supportive environment for ALL.

Case Study: Culture Transformation

A national restaurant chain wanted to understand why they were underindexing with black and brown customers, especially compared to their competitors in the same area. We combined ethnography and interviews to draw insights and then leveraged the Working  Backwards framework made famous by Amazon to address the issues we discovered. 

Case Study: Small Team Alignment

A small marketing communications team knew they were sitting on a gold mine of customer insights but wasn't sure exactly what to do with the information. They asked us for assistance in generating actionable steps toward successful outcomes. We took time to understand their challenges and used the ELITO method to help them achieve their goals.

Case Study: Big Group Analysis

When an organization needs to consume months of data to draw deep, actionable insights and then translate them into a design direction, we forewent the traditional user story creation route. It was the perfect opportunity to leverage a workshop to analyze and synthesize the information and create buy-in with the team of 100.